I agree that the lack of student support is disappointing, BUT I think that is directly related to (a) not winning enough/consistently and (b) not having any marquee games. In addition, I think the fact of the matter is that more and more students do not care about sports.
I actually think that UR’s in game experience is close to top tier. The Robins Center isn’t sold out every game, but it is close to 80% full most of the time which is leaps and bounds better than most colleges in mid-major leagues. The RC is a right-sized on-campus venue that has a much better atmosphere than the large NBA type facilities that many P6 schools play at least some of their games in. Last, a student section is a catalyst but that is always a small percentage of total fans, so you have to have an enthusiastic crowd. The problem at the RC is that the crowd is aging out. The red sweater crowd are very loyal fans, but they aren’t energetic and loud. The “new generation” of fans is nowhere to be seen.
There is no doubt that the RC is a nicer facility than any of the other college venues that I have been to. If they could amp up the concessions and fix the audio/video issues that always seem to occur, it would be premium.
Small tweaks and the in-game experience is top shelf. Overcoming student apathy and appealing to a younger demographic is a tougher challenge.