Dear Spider Football Season Ticket Holder,
We hope you and your family are continuing to stay safe and well during this time. We are writing to remind you this is the final week to renew your football season tickets and to update you on the latest information we have regarding your football season tickets for the 2020 football season.
In March, the Spider Ticket Office began the football renewal process by offering our season ticket holders the lowest price point ever for a 5-game schedule at Robins Stadium. Season ticket holders who renew for the 2020 season will receive significant savings over single game prices as well as access to many exclusive season ticket holder benefits throughout the season.
In April, in response to the COVID-19 outbreak, the Spider Ticket Office adapted new renewal deadlines and policies to assist you during this process. We extended the renewal deadline from its original date of May 1st to the current deadline of
this Friday, June 12th. Additionally, at that time, we implemented the following options to our refund policy for your 2020 season ticket renewal payment in the event of a cancelled or partial season:
- Transfer payments to the 2021 football season
- Reallocate your payment to a tax-deductible donation to Spider Athletics
- Receive a prorated refund based upon number of games played if the season is shortened
- Receive a full refund of your payment if no games are played
We will continue to make plans to conduct a 2020 football season, however, we are reviewing models for a significantly reduced capacity at Robins Stadium to maintain social distancing and comply with all state, federal and University guidelines as it relates to COVID-19. At this time, the best chance to confirm your seat(s) in a reduced capacity Robins Stadium is to renew your season tickets by the June 12th deadline. We are unsure if we will have any available single game tickets for the 2020 season, but remain hopeful that we will be able to accommodate all season ticket holders in a reduced capacity Robins Stadium.
Policies and seating configurations that support a safe environment for Spider fans at Robins Stadium will be determined as more information and regulations are established in the coming months. We will continue to update you as decisions are made.
Should you wish to request a seating change or adjust the quantity of tickets on your account, please renew your current seats and note your requested change during your purchase. If we are able to accommodate seat changes, the ticket office will contact you in the coming months to go over all available options.
Please stay safe. We look forward to seeing you this Fall in Robins Stadium! If you have any questions, please contact the ticket office at 1-877-SPIDER-1 or at
URTickets@Richmond.edu.
Sincerely,
Spider Athletics Ticket Office